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AI

enhancing user engagement with personalization

grand position GmbH

Key Results

20% Increase in Average Order Value

Real-Time Personalized Product Recommendations

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Project

Project

AI Personalization Engine

Client

Client

RetailX Group

Industry

Industry

Retail

Duration

Duration

6 months

Supported Platforms

Supported Platforms

Web, Mobile

Project Overview

RetailX aimed to boost conversion and engagement by implementing AI-driven personalization into their e-commerce platform. The system dynamically adapts content, product listings, and recommendations in real-time for each visitor, based on behavioral data and preferences.

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Core Features

Whether near or far, we're here to support your journey every step of the way.

Dynamic Product Listings

Products are automatically reordered per user interest and browsing history, improving the likelihood of conversion.

Customer Segmentation

AI models group users into behavioral segments and personalize homepage content and call-to-actions accordingly.

Search Optimization

Search results adapt to user context and preferences, offering a smoother, more effective product discovery experience.

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Analytics Dashboard

The admin dashboard provides real-time analytics, such as:

  • Average order value per segment
  • Engagement time and conversion rate
  • Top-performing personalized products

Training & Support

RetailX received onboarding workshops and a dedicated success manager for continuous optimization after launch.

Technologies

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Ethical AI

All recommendation logic is explainable, auditable, and aligned with ethical AI standards.

Admin Interface

Marketing teams can adjust algorithm weights and segment rules via an intuitive backend UI.

Personalization Engine

Built with TensorFlow and trained on anonymized clickstream data to deliver real-time recommendations.

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Integration

Modular APIs enable easy integration into third-party e-commerce platforms.

Data Anonymization

All user data is anonymized before processing to meet GDPR and CCPA regulations.

TVM Engineering helped us truly understand our customers and serve them better. The personalized product recommendations are already driving significant results, and our marketing team loves the flexibility of the dashboard.

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Anna Gruber

CMO
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Key Metrics & Impact

20%

Increase in Average Order Value

35%

Higher Conversion from Search

Cross-Platform Deployment

Integrated with both mobile and desktop storefronts, serving millions of users with personalized content in real-time.

Team

2 AI Engineers 2 Frontend Developers 1 Product Manager 1 UX Designer 2 QA Engineers

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