Privacy Policy

1. Introduction

We at TVM Engineering Services Ltd. (“we”, “us”, “our”) are committed to protecting your personal data and your right to privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at TVM Engineering Services – Ihr Partner für Softwareentwicklung & Digitalisierung .

2. Data We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number (e.g., via contact forms)
• Technical Information: IP address, browser type, operating system, referring URLs, and website usage statistics (via analytics tools)
• Marketing Preferences: If you subscribe to our newsletter or marketing updates

We do not knowingly collect or process sensitive personal data.

3. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Your Consent – when you actively provide it (e.g., subscribing to our newsletter)
• Contractual Obligation – when data is necessary for providing a service or responding to your inquiry
• Legitimate Interests – for improving our website or communicating with clients

4. Purpose of Processing

We use your data to:

• Respond to contact or service inquiries
• Operate and optimize our website
• Analyze website traffic and user behavior
• Send informational emails if you have opted in

5. Sharing of Data

We do not sell your personal data. We may share it with:

• Trusted service providers (e.g., web hosting, analytics)
• Authorities if required by applicable law or legal process

All third parties are contractually obligated to protect your data.

6. Data Retention

Your data will only be retained for as long as necessary to fulfill the purposes described above, or as required by law.

Inquiries without follow-up are deleted after 12 months.

7. Cookies

We use cookies to improve user experience and collect anonymized usage data.

You can manage your cookie settings in your browser.

For more information, see our Cookie-Policy.

8. Your Rights (under GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict data processing
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@tvm-engineering.com. info@tvm-engineering.com

9. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and strict access controls.

10. Data Transfers Outside the EU

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most recent version is always available at www.tvm-engineering.com/privacy-policy

12. Contact

If you have any questions or concerns regarding your personal data, please contact: